Warranty
We provide a 1-year warranty for all products, covering defects in materials and craftsmanship.
For products that are beyond the warranty period, we will evaluate each case individually and do our best to offer a fair and reasonable solution.
What’s Covered
The warranty covers defects caused by:
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Material issues
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Manufacturing or craftsmanship issues
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Structural damage
We understand that DIY projects often involve assembly and small adjustments, so minor DIY modifications will not automatically void your warranty.
What’s Not Covered
The warranty does not apply to:
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Damage caused by accidents or improper handling
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Misuse or use beyond the product’s intended purpose
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Extensive or irreversible modifications
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Normal wear and tear over time
If you're unsure whether an issue is covered, please feel free to contact us — we’re here to help evaluate the situation.
Replacement & Return Process
If a replacement is required:
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Please keep the original item until the replacement arrives.
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In some cases, we may ask you to return the original item to complete the process.
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If the issue is confirmed as a product defect, we will cover the return shipping costs.
How to Get Support
If you encounter an issue or believe your product may be defective, please contact our support team with your order number and photos/videos of the issue. We will assist you as soon as possible.